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  Forum: The Delcampe Website - What do Delcampe do with sellers who don't perform
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  What do Delcampe do with sellers who don't perform     Mon 20th Aug 2007 06:23:29

Upthebaggies

[100% (660x)]
After being on Delcampe for a short while, I had to open a dispute with a seller because I didn't get my goods.....even after many, many unanswered emails to the seller from me and emails from Paypal via their dispute resoloution centre...and even after emails from Luke at Delcampe....they were never answered NOT ONE OF THEM....COMPLETLEY IGNORED.....so Delcampe CLOSED the dispute and the seller is still selling !!

Paypal have now agreed in my favour and gave me all my money back and I have left the appropriate feedback as a warning to others....and another buyer has done the same

Even after a warning letter from Luke telling them that if they make no contact with me they would be suspended....they are still on.....All I ask for is what I paid for and if there is a problem just COMMUNICATE and Delcampe sort these people out ! :angryfire:
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  What do Delcampe do with sellers who donīt perform     Tue 21st Aug 2007 14:39:13

@webmaster  delcampe logo

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In response to Upthebaggies [100% (660x)] :
After being on Delcampe for a short while, I had to open a dispute with a seller because I didn't get my goods.....even after many, many unanswered emails to the seller from me and emails from Paypal via their dispute resoloution centre...and even after emails from Luke at Delcampe....they were never answered NOT ONE OF THEM....COMPLETLEY IGNORED.....so Delcampe CLOSED the dispute and the seller is still selling !!

Paypal have now agreed in my favour and gave me all my money back and I have left the appropriate feedback as a warning to others....and another buyer has done the same

Even after a warning letter from Luke telling them that if they make no contact with me they would be suspended....they are still on.....All I ask for is what I paid for and if there is a problem just COMMUNICATE and Delcampe sort these people out ! :angryfire:

Dear,


I will ask Luke to look into this again. I know he already did but will request an update.


Best regards, Seb Delcampe
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  What do Delcampe do with sellers who donīt perform     Fri 24th Aug 2007 05:44:55

Upthebaggies

[100% (660x)]
In response to @webmaster  delcampe logo :
Dear,


I will ask Luke to look into this again. I know he already did but will request an update.


Best regards, Seb Delcampe

Many thanks Seb, Luke is looking into it again
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