Forum: Payment and delivery - non paying bidder: Delcampe refuse to refund fees

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non paying bidder: Delcampe refuse to refund fees Fri 21st Mar 2008 08:17:22

Stampslore

[100% (265x)]

I had another non paying bidder(97% with 15 negs). So I ask for my fees back....Delcampe refuse to refund them!! No reason given. So if I understant correctly, they prefer to keep a non-paying bidder with a clear history of non-payment then a good seller? The only communication delcampe gave me is: leave negative for this buyer. Well sorry to burst your bubble but explain to me what a 16th negative will change??? He will remain on delcampe anyway. I want my fees back. I want my fee back because this buyer should have been removed a long time ago. I am an honest seller, great feedback, I pay my fees, and I pay my seller when buying. I had enough, I have been doing a lot of advertising for delcampe (www.squidoo.com/delcampe , Link (http) and also on www.squidoo.com/stampslore and on various discussion board) but will stop everything now. I have also ended all my listing (close to 300). For the moment. Will I hear from delcampe? I hope so, if not my buyers know where to find my listings.

#0000188290

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non paying bidder: Delcampe refuse to refund fees Fri 21st Mar 2008 19:14:25

Cajunsr1

[99% (511x)]

In response to Stampslore [100% (265x)] :

I had another non paying bidder(97% with 15 negs).

So I ask for my fees back....Delcampe refuse to refund them!! No reason given. So if I understant correctly, they prefer to keep a non-paying bidder with a clear history of non-payment then a good seller?

The only communication delcampe gave me is: leave negative for this buyer.
Well sorry to burst your bubble but explain to me what a 16th negative will change??? He will remain on delcampe anyway.

I want my fees back. I want my fee back because this buyer should have been removed a long time ago. I am an honest seller, great feedback, I pay my fees, and I pay my seller when buying.

I had enough,

I have been doing a lot of advertising for delcampe (www.squidoo.com/delcampe , Link (http) and also on www.squidoo.com/stampslore and on various discussion board) but will stop everything now.

I have also ended all my listing (close to 300). For the moment. Will I hear from delcampe? I hope so, if not my buyers know where to find my listings.

:angryfire:

bonsoir cousin SL, this is most unusual to be refused by delcampe in a matter such as this. in all the times i have not been paid (which are many) and asked for a refund, i have never been refused. and i think my reasons were good. perhaps you should contact evelyne and discuss this with her before making rash decisions. one shouldn't cut off their nose to spite their face as they say. cajun used to get mad when he worked on his car and throw his tools down. i quit doing that when i hit my foot. lesson learned. un bonne WE au vous. amities, cajunsr.

#0000188413

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non paying bidder: Delcampe refuse to refund fees Sat 22nd Mar 2008 02:41:29

@webmaster

In response to Stampslore [100% (265x)] :

I had another non paying bidder(97% with 15 negs).

So I ask for my fees back....Delcampe refuse to refund them!! No reason given. So if I understant correctly, they prefer to keep a non-paying bidder with a clear history of non-payment then a good seller?

The only communication delcampe gave me is: leave negative for this buyer.
Well sorry to burst your bubble but explain to me what a 16th negative will change??? He will remain on delcampe anyway.

I want my fees back. I want my fee back because this buyer should have been removed a long time ago. I am an honest seller, great feedback, I pay my fees, and I pay my seller when buying.

I had enough,

I have been doing a lot of advertising for delcampe (www.squidoo.com/delcampe , Link (http) and also on www.squidoo.com/stampslore and on various discussion board) but will stop everything now.

I have also ended all my listing (close to 300). For the moment. Will I hear from delcampe? I hope so, if not my buyers know where to find my listings.

:angryfire:

Dear Stampslore, " The only communication delcampe gave me is: leave negative for this buyer. It's correct. We ask our sellers to at least give a rating to their non-paying buyers. It's the only way for us to detect them. " Well sorry to burst your bubble but explain to me what a 16th " negative will change??? He will remain on delcampe anyway That's wrong. We have a daily automatic checker that verifies all accounts. Each day, between 5 and 10 accounts are closed thanks to this system. And, if the account has a lot of rating (which seems to be the case of your buyer), the closing is not automatically, an email is sent by our automatic checker to require our team to check this humanly.

Delcampe United States

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