Rating din't work REST API

  • ak-lexikon
    15 messages
    Germany
    Hello, when i want to post a feedback with: REST: item/.../buyer/rating

    since yesterday I get an "Internal Server Error".
  • lemberg-zp
    1 message
    Ukraine
    Hello,
    I have a problem too. I can not put a feedback. Writes:
    No feedback has been saved.
    In total, 1 feedback rating was not saved for the following reason:
    1 sale in the selection has been closed since more than 4 months, so you can no longer leave feedback.
  • prem1010
    5 messages
    India
    Hello,
    I have a problem too. I can not put a feedback. Writes:
    No feedback has been saved.
    In total, 1 feedback rating was not saved for the following reason:
    1 sale in the selection has been closed since more than 4 months, so you can no longer leave feedback.
    • Created on Aug 27, 2019 at 2:38 PM
    • #1031426
    Hello,
    It seems technical problem faced after Delcampe upgraded its Sales Platform recently.
    I also face the same problem for giving Feedback for a sale; the error appears as follows:

    " One sale in the selection has been closed since more than 4 months, so you can no longer leave feedback "

    Hope, Delcampe software people rectify this issue soon.
    I also doubt most other sellers also face this issue, I am, yet to get Feedback for my sold items from various sellers. {Perhaps, they may also be unable to post feedback due to this technical problem.

    Prem
  • @thomas
    Administrator
    115 messages
    Belgium
    Hello,

    Thank you all for reporting the problem. There was indeed a technical problem that has been fixed. The fix should be deployed tomorrow.

    I'll keep you informed,
    We're sorry for the inconvenience,
    --
    Thomas
    Delcampe Team
  • @thomas
    Administrator
    115 messages
    Belgium
    Hello all,

    The fix will arrive later than expected. It should be deployed on Monday.
  • @thomas
    Administrator
    115 messages
    Belgium
    Hello all,

    The problem is solved, you can again evaluate your buyers via the API.

    Thank you for your patience and understanding,
    --
    Thomas
    Delcampe Team
  • cartespostales_de
    14 messages
    Germany
    Hello all,

    The problem is solved, you can again evaluate your buyers via the API.

    Thank you for your patience and understanding,
    --
    Thomas
    Delcampe Team
    • Created on Sep 3, 2019 at 6:27 AM
    • #1033826
    Hi!

    it is not solved!
    The rating call does not leave a 100% rating, only a comment.

    So please fix it again!

    Thanks.
    Regards
  • sandrafirebird
    113 messages
    United Kingdom
    I have just left feedback with no problem
  • ak-lexikon
    15 messages
    Germany
    Feedback works, but it send only a comment. So i have to change all ratings manualy.

    Please fix it.

    thank you
  • cartespostales_de
    14 messages
    Germany
    Hello all,

    The problem is solved, you can again evaluate your buyers via the API.

    Thank you for your patience and understanding,
    --
    Thomas
    Delcampe Team
    • Created on Sep 3, 2019 at 6:27 AM
    • #1033826
    Could you please confirm, you are investigating this problem already?

    Have you read that the rating call is still not working?

    Regards
  • @thomas
    Administrator
    115 messages
    Belgium
    Hello all,

    We are sorry for the late response. We have investigated and corrected the problem but the fix will only be available at the next deployment. It will probably take place Monday morning.

    Sorry for the inconvenience,
    Best Regards,
    --
    Thomas
    Delcampe Team
  • cartespostales_de
    14 messages
    Germany
    Hello all,

    We are sorry for the late response. We have investigated and corrected the problem but the fix will only be available at the next deployment. It will probably take place Monday morning.

    Sorry for the inconvenience,
    Best Regards,
    --
    Thomas
    Delcampe Team
    • Created on Sep 12, 2019 at 6:44 AM
    • #1037704
    Great. Thanks!

    Best regards, have a nice weekend.
  • @thomas
    Administrator
    115 messages
    Belgium
    Hello all,

    Everything has been resolved, you can again rate your buyers.

    We're sorry for the inconvenience,
    --
    Thomas
    Delcampe Team
  • cartespostales_de
    14 messages
    Germany
    Hello all,

    Everything has been resolved, you can again rate your buyers.

    We're sorry for the inconvenience,
    --
    Thomas
    Delcampe Team
    • Created on Sep 16, 2019 at 6:17 AM
    • #1038952
    It works. Thank you!

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